Order tracking

Track Your Order

Follow your LovelyHair order every step of the way. Enter your tracking number below for the latest delivery status.

Where is my order?

Enter the tracking number from your shipping confirmation email to see the latest status.

Have an account? Sign in to view your orders & tracking.

Can't find your tracking number? It's in your shipping confirmation email — or contact our team and we'll look it up.

How tracking works

  1. 1

    Order confirmed

    You'll get an order confirmation email the moment your purchase is placed.

  2. 2

    Packed & shipped

    Once your wig ships (within 1–2 business days), we email you a tracking number.

  3. 3

    On its way

    Enter that number above to follow your parcel right to your door.

Please allow up to 24 hours after dispatch for the first tracking scan to appear.

Estimated delivery times

  • United States3–7 business days
  • UK & Europe5–10 business days
  • Rest of world7–14 business days

Windows are estimates from dispatch and can vary with carrier and customs handling. See our Shipping Policy for details.

Tracking FAQ

When will I get my tracking number?

As soon as your order ships — usually within 1–2 business days — we'll email you a tracking number and link.

My tracking number isn't updating. What should I do?

Please allow up to 24 hours after dispatch for the first carrier scan. If it still hasn't moved after a few days, contact us with your order number and we'll chase it for you.

Can I track my order without an account?

Yes — just enter your tracking number above. You can also sign in to your account at any time to see all your orders and their tracking.

How long will delivery take?

Most orders arrive within 3–7 business days in the US, 5–10 across the UK & Europe, and 7–14 for the rest of the world, measured from dispatch.

Still need a hand?

Our team replies within 24 hours, Monday to Saturday.

Contact support